DuelWelcome is an independent website. We cannot help with Duel accounts, deposits, withdrawals, verification or missing funds, and we have no access to them. For those, contact Duel directly through the support chat on duel.com or at support@duel.com, the address published in its Terms of Service.
What to contact us about
- A factual error or an out-of-date statement on this site.
- A change to Duel’s official terms that we have not yet reflected.
- A problem with the referral code or link shown here.
- Privacy questions about this website.
- Accessibility problems using any page.
Send a message
PUBLIC_CONTACT_ENDPOINT environment variable to a form endpoint (for example a Formspree or Web3Forms URL) and redeploy. No email address is shown here because none has been provided, and we do not publish invented contact details.
What happens next
Messages are read by the DuelWelcome editorial team. Where a correction is confirmed against an official source, the page is updated and its “last updated” date changes. We aim to reply to genuine editorial enquiries, but we cannot respond to requests for account help, bonus requests or gambling advice.
If you need support with gambling
We are not a support service. Free, confidential help is listed on our responsible gambling page.