Duel.com Eligibility: Age, Countries & Verification

Read the official terms first

These are the binding documents. They can change at any time, and continuing to use Duel after a change means accepting it.

Operator

Immortal Snail LLC, registered in Nevis (registration number L22982)

Licence

Government of the Autonomous Island of Anjouan, Union of Comoros, Licence No. ALSI-202411026-FI1

Payment agent

Zero Edge Limited, Republic of Cyprus (HE463440), may handle payments on the operator’s behalf

Text we reviewed

Terms and site text captured 7 November 2026; KYC Policy captured 10 November 2026 and shown as last updated 1 October 2026

Operator and licence details are as stated by Duel in its terms and site footer. We have not independently checked them against the regulator’s register.

Age requirements

The “Who can use Duel?” section of the terms sets a two-part test: you must be over 18, and you must also be over the legal age to gamble in your own jurisdiction. Where local law sets a higher age, such as 21, the higher age applies to you.

• Duel’s Responsible Gaming policy says it is the player’s responsibility to know the age limit where they live and to confirm they meet it when creating an account.
• The KYC guideline checks that the owner of the identity document is over 18.
• Duel’s verification notes mention suspicion that a player is under age as a reason to require verification.

If you are under 18, or under your local gambling age, you may not register. If you are a parent or guardian, Duel’s policy recommends device passwords and filtering software to keep minors away from gambling sites.

Restricted countries

The terms state that, because of specific laws and regulations, Duel is not allowed to accept players from a list of countries. On the live site that list is loaded dynamically. The version below is the one embedded in Duel’s site code as captured on 27 August 2026. Treat it as a guide and confirm against the live Terms of Service.

• Afghanistan
• Australia
• Central African Republic
• Cuba
• Democratic Republic of Congo
• France
• Germany
• Iran
• Iraq
• Jordan
• Kuwait
• Libya
• Lithuania
• Mali
• Mauritius
• Montenegro
• Myanmar (Burma)
• Netherlands, including Curaçao and other countries and territories of the Kingdom of the Netherlands
• North Korea
• Palestine
• Slovakia
• Somalia
• South Sudan
• Sudan
• Syria
• United Arab Emirates
• United Kingdom
• United States of America and its territories
• Venezuela
• Yemen

Duel’s KYC Policy contains its own restricted-country guideline for verification. It overlaps with the list above and additionally names:

• Austria
• Spain
• Union of Comoros
• All FATF-blacklisted countries
• Any other jurisdiction prohibited by the Anjouan Offshore Financial Authority

Practical points:

• Where sign-up is blocked, the registration form displays a notice that Duel is not available in your current location due to licensing limitations.
• Individual games can also be unavailable by region even where accounts are allowed.
• Travelling does not change your eligibility. Verification looks at your identity documents and proof of residence.
• Using a VPN or similar tool to get past a location block falls under the terms’ prohibition on circumventing access controls. It can lead to a closed account and withheld funds, and it does not make play lawful.

Local law is your responsibility

A country not appearing on Duel’s list does not mean online gambling is legal there. The terms place the responsibility on the user to ensure gambling is legal in their jurisdiction, and state that Duel makes no claim and gives no guarantee that using the service is legal for you. Some countries prohibit online gambling outright, some only permit locally licensed operators, and some regulate cryptocurrency use separately.

If you are unsure, check with your national gambling regulator or a qualified adviser before registering.

Account rules

Identity verification (KYC)

Duel can require identity verification, and no one should register on the assumption that it will not. Two documents govern this.

Terms of Service

The Deposits & Withdrawals section reserves the right to request KYC before processing a withdrawal. If you refuse or cannot provide the documents, Duel accepts no liability for the resulting loss of access to your funds. Attempts to get around betting rules or limits can also trigger KYC.

KYC Policy

The policy goes further than the terms:

• Duel may ask for KYC documentation at any time to establish a user’s identity and location, and may restrict service, payment or withdrawal until it is satisfied.
• Full KYC is compulsory when a user’s lifetime deposits exceed EUR 5,000, when a withdrawal is requested, or when a transaction is considered suspicious.
• It applies a risk-based approach with simplified, standard and enhanced due diligence.

Documents typically requested

If verification fails, the policy says the reason is recorded and communicated to the user with a support ticket number. The practical advice is simple: register with your real name, date of birth and country, and make sure you could produce these documents before you deposit an amount you would need back.

Transaction monitoring and frozen funds

The terms’ anti-money-laundering section says Duel, its regulator or other authorities can monitor and review transactions, that suspicious transactions are reported, and that funds can be frozen while an investigation runs or transferred to an authority where legally required. Duel says it may not be able to notify you when this happens.

If you are not eligible

Do not register. An account opened in breach of the eligibility rules can be closed and its balance withheld, and any offer described on this site would not apply to you. If gambling is causing you concern regardless of eligibility, our responsible gambling page lists free support organisations.